same day call-ahead policy
We are a walk-in/ same day call-ahead salon for your convenience. Therefore, we do not accept appointments/reservations.
Rather than an actual appointment/reservation, we offer “Same Day Call-Ahead” for large parties. Call-ahead starts when we open, we do not accept call-ahead parties before this time and you must speak with our receptionist in order to put your party on our list (a voicemail will not be considered a call-ahead).
Please send us a list, at least two weeks in advance, with each guest’s full name (first and last name required) with exact service(s). Service(s) must be exact because upgrading or adding a service may not be an option when you arrive. Your event will then be updated into our calendar. Since we work on a first come, first serve basis, we will let you know if your desired date and time is available.
This is not an appointment, this will lessen your confirmation call and make your call more efficient when you call us on the morning of your event to confirm your party’s arrival. Please be aware that if anyone in your party is not present at the salon when we call her/his name, we must move on to the next client on our list.
No Call-Ahead Party at Opening: Since our call-ahead starts after we open, we will not and cannot hold time slots for large parties who want to arrive at opening hour.
Please do not email us a list for these times: Mon-Sat 10:00 am / Sun 11:00 am
*** Please be aware that our clients who arrive early to wait outside our doors must be accommodated before any call-aheads/call-ahead party. Even if you send a list for exactly an hour after opening, if our morning wait exceeds our wait time, your party will be taken AFTER these clients ***
Most of our clients arrive as early as half an hour to wait before we open and we must accommodate these clients before any call-aheads. If this is the only time that works for you, we recommend that you and your entire party arrive early to wait. However, if there is a line, there is no guarantee when your group will be taken depending on where your group stands in line.
Our Recommendation: Choose a time (an hour after opening) send us your list with all the required information and call us as soon as we open on the morning of your event to confirm your party’s call-ahead arrival.
Important: A confirmation call must be made on the morning of your event to confirm your call-ahead party arrival. If we do not receive your confirmation call, we will assume that you and your party have decided not to come.
Need a table for your event? Please feel free to bring your own beverages/small plates, decorations etc.! Upon request, please let our receptionist know that you would like to have a table set up for your party during your confirmation call. We have held many intimate and fun gatherings at The Nail Bar and we look forward to doing the same for you.